Simply submit a brief summary of the problem and you will receive a response within 48 hours. Our personnel will review your submission and try to troubleshoot the issue with you first! If we determine the unit will need to be inspected in person, you will receive shipping instructions via email to send in your unit. Our repair team will then investigate the problem and give you a quotation for the repair work. If you decide to go ahead, our team will fully repair your aircraft and test-fly it before returning it to you with a guarantee on our repair work. If you choose not to have it repaired, you simply pay a $65 diagnostic fee plus return shipping and we will send it back to you in the condition we received it in. We also offer expedited repair services for an additional fee.